SHIPPING POLICY

KATXI is not responsible for lost packages at the door of your house, after being delivered; The client is responsible for tracking your package and being attentive to its arrival, for this KATXI will send a tracking number to the email that customer proportion at the time of placing the order.

In the event that your order cannot be delivered due to missing or erroneous information provided by the customer at the time of placing the order, it will be the customer who must pay $7.99 again to cover the shipment.

After your order is dispatched you will not be able to modify your order, none of our products have change.